Will Duke, director of on-trade sales at HBJ Wines, told his business clinic session that nothing in his presentation was rocket science', but whatever you do in business, it is about making customers happy.
Access to this article is restricted.
You need to have a valid subscription to access this content. If you already have a subscription please log in.
Subscribe
Subscribe today for unrestricted access to ALL content and receive all email newsletters.
Already a subscriber?
Please log in using the link at the top of the page to see this article and all subscriber-only content.